Privacy policy
Last updated: February 2025
1. Data we collect
Otores collects the information provided when the account is created, in particular the name, phone number, e-mail address and vehicle details.
Location data may be processed only when at-home services are used.
2. How we use data
Data is used to provide, secure and improve the Otores services.
- Matching customers with providers
- Tracking requests, quotes and notifications
- Distance calculations for mobile services
- Securing the platform and preventing abuse
3. Data sharing
Information is shared only with the providers involved in a booking.
Otores does not sell personal data to third parties.
4. Location data
GPS data is used while an at-home service is actively running, so the customer and provider can follow each other.
This information is not used beyond the time the service requires.
5. Security
Technical and organisational measures are in place to protect data against unauthorised access, loss or alteration.
6. Your rights
You can request access to, correction of or deletion of your data by contacting the Otores team.